Product Availability & Stock Definitions

To help our customers understand the differences between the different stock availability in our items listed on SupremeWaterSales.com:

Stocked ( In-Stock ) 

"In-Stock" items will ships from our Florida Warehouse. 

"In-Stock" items will typically ship 1-Business Day ( Excluding Weekend and Holidays )

Stocked ( "New Stock Arriving" ) 

"New Stock Arriving" means item is on order, and new stock will be arriving to our facility.

ETA for Shipment on these items can vary depending on the manufactures and/or suppliers.  

Once item arrives into our Stocking Florida Warehouse, items will be scheduled for shipping.. 

Supplier

These items are typically an In-Stock items available to us in our product supply channels. 

We have no control on inventory for these items, 

These items are typically In-Stock item with the Supplier, however, these items will be subject to Stock Availability. If an item is NOT Available, we will notify customer immediate.

These items typically ship with in 1 to 2 Business Day ( Excluding Weekend and Holidays )

 

Factory Direct ( aka: Manufacturer Direct )

Factory Direct items are shipped directly to our customers from the Manufacturer's Factory.

Majority of the time, Factory Direct Orders will Ship with in 1 to 3 Business Days ( Excluding Weekend and Holidays ). However, if the Manufacturer is "Out of Stock" please allow an additional 10 to 14 Business Days for Production.

We will notify you of any major delays (ie: Back-Ordered / Additional Time for Production ). 

Factory Direct Items, once our purchase order has been place with the Factory/Manufactury, the order CANNOT CANCELLED.

Manufacturer ( Production Item )

Production items WILL require additional time prior to shipment, as these items will be BUILT TO ORDER by the MANUFACTURE.

Prodcution Days / Times wil vary between different Manufacturers and Item being built. 

When purchasing this type of item, please EXPECT a MINIMUM of 2 to 4 WEEKS for the Production of Item. 

Once items has been built, it will be scheduled to ship directly to the customer, and we will update your order with Shipping Tracking Number.

Production items, once our purchase order has been place with the manufacturer, this order CANNOT be CANCELLED or RETURNED.

Special Order 

As the name suggests, Special Order items are Not a Stocked item with a Manufacturer and/or Supplier.

These items will be required to be Ordered, Built, and Shipped into our facility.

These item(s) cannot be shipped direct from the Manufacturer and/or from a Supplier.

Special Order items, once order has been place, cannot be canceled or returned for any reason. 

If you have a questions in regards to availability of a product you see online, check stock status, please give us a call.